Cityworks Services - Axim Geospatial

Improve Your Efficiency & Peace of Mind with Cityworks

As a leader in the state and local, federal, or commercial sector, you have a lot on your plate. Trying to make the most of Cityworks & GIS technologies on top of everything else can be overwhelming.

With more than 10 years of Cityworks experience, Axim Geospatial is a Platinum Cityworks Implementation Partner who helps you leverage Cityworks to its fullest potential, so you can streamline your business processes and achieve your mission.

We Help You Work Smarter,
Not Harder Using Cityworks

At Axim, we understand how difficult it is to try to make a difference when you don’t have the resources and processes you need to thrive. The right solution doesn’t just make your job easier. It makes it easier for you to make the world a better place.

As a Cityworks Partner, we bring a unique perspective to the implementation and optimization of Cityworks for workflows of all kinds. Our team has a combined 85+ years of experience with Cityworks. We specialize in tailored deployments, training, and integrations with Cityworks Platform based on your specific needs.

We don’t just set up Cityworks and leave. We ensure your organization has what it needs to utilize Cityworks to be successful. Together, we will make sure that your processes work seamlessly, so your team can stop wasting energy doing tasks they shouldn’t have to and start focusing on the tasks they enjoy.

Schedule a call now to get started.

Axim supports work and asset management through the configuration of Cityworks service requests, work orders, and inspections to include equipment/labor/materials, visualization, dashboards, reporting, and training (end-user and administrative).

Our 3-part process makes it easy:

Needs Assessment - To identify your workflows, we sit down with stakeholders to determine what they do and how they do it. We then document their feedback within a series of spreadsheets and Visio diagrams and review it face-to-face with your team.
Implementation - Next, we use your workflow documentation to configure service requests, work orders, and inspections templates within Cityworks. We help you identify efficiencies so you can utilize the tools to their full capabilities, streamlining your processes as much as possible. We also develop detailed reports and analytical dashboards.
Daily Use Support - Cityworks cannot work for you if your team doesn’t know how to utilize it. We provide end-user training to all organizational staff—field staff, managers, and supervisors—who will use the configured solution. We also provide administrative training for Cityworks, so your local admins can manage ongoing maintenance, perform general configuration, update reporting configuration, as well as provide end-user support.

Axim supports your organization’s needs, from full enterprise-level implementation to department-focused jumpstarts, which can establish a foundation to be built upon in later phases.

Cityworks PLL (Permits, Licensing, and Land) is another core component of Cityworks, making it easy for you to keep your business running smoothly without unnecessary headaches.

Managing development projects, permitting, licensing, code enforcement and other similar step-by-step workflow-based activities don’t have to be time-consuming.

We have a 3-part process for PLL implementation:

Needs Assessment - Our first step is to identify each of your step-by-step workflows. We will document staff roles and responsibilities, interdepartmental communication, and all ancillary information pertaining to the workflows (such as case data, fees, reports, violations, flags, and licensing).
Implementation - Next, we turn that documentation into permit types and code enforcement cases within Cityworks. We help you identify efficiencies so you can utilize the tools to their full capabilities, streamlining your processes as much as possible. We also assist with writing and formatting detailed reports, as well as form letters that are dynamically populated with permit info.
Daily Use Support - Our PLL configuration includes end-user training for all organizational staff, field staff, managers, and supervisors who will use the new solution. We provide end-user training to all organizational staff—field staff, managers, and supervisors—who will use the configured solution. We also provide administrative training for Cityworks, so your local admins can manage ongoing maintenance, perform general configuration, update reporting configuration, as well as provide end-user support.